Go360 CrewOps delivers work to your field-crews in real-time, keeping them responsive, productive, and mobile
CrewOps is simple, easy-to-use, and works on any web-enabled tablet or mobile device. Field crews can receive and view assigned work, sort it by priority, and search nearby unassigned jobs. Crews can see all work order details, plus reference data such as original trouble call information. If required, crews can also be routed to the work location via a map on their device.
With a click of a button, task progress and completion status is sent back to the dispatcher, network operating centre, and the rest of your organization in real-time. Incorporating Go360 Dispatch™ at the corporate office completes a fieldwork management system.
Work that cannot be completed due to extenuating circumstances is recorded along with follow-up comments or procedures. The uncompleted work is then rescheduled or reassigned while field crews move onto the next available job. Photos, free-form comments and / or voice descriptions documenting a job or work site can also be captured and shared.
The CrewOps application assists any mobile workforce, in particular field crews within utilities, communications, government, and commercial enterprises who are responsible for responsive service delivery and public safety. As with all Go360 products, Go360 CrewOps seamlessly integrates with our other product lineup used by your call takers, dispatchers, network operations, and audit & inspections teams today.